E-Commerce

Thinglink – interactive pics for your homepage

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ThinglinkI have just discovered Thinglink. A service started in 2010, which allows you to tag pictures on your homepage or blog as you would on Facebook or Youtube.

I think that the concept is pretty cool. Especially if you’re using a blog as a marketing tool for an e-commerce site, you can purvey your product pics with tags that will lead directly to the shop. Consequently you can now start an Ikea-like Facebook campaign on your own site, given that you can add as many tags as you want on a pic (though, you might want to leave enough space so as to still discern the image amongst all the tags). So if you have a photo of several products, place a tag on each one of them with a link (incl. a description) to the product page in your shop. The tags, of course, can also be used to lead you to more background information. Or you can use them to maximize the message of the image.

Additionally, you can also let your pictures speak! How it works? Thinglink allows you to tag a Soundcloud-URL – either of an audio file you previously uploaded or any in their library – and, thus, provide your image with sound. Once the tag is clicked a player automatically pops up.

Here an example of what it looks like (one small minus point, even though it keeps the integrity of the image: you have to actually move your mouse over the pic in order to see the tags – something most users will not be used to doing on a regular site): (more…)

7 useful tips to improve the ROI of your e-mail campaigns

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E-mail MarketingOf the, due to budget restraints, limited marketing tools I have had at my disposal over the last few years as a small entrepreneur, e-mail campaigns without a doubt possessed the largest ROI. This personal experience is vindicated by a Direct Marketing Association study, which calculated a $43,62 ROI for every $1 of marketing spend! Number 2 on the ROI-Hot 100 is SEM, which yields a $21,85 ROI – 50% lower! At the same time, it has to be said that the trend indicates that e-mail ROI will decrease over the next couple of years. The time of the massively, indiscriminately sent out e-mails seems to be coming to an end.

What follows are a few tips what you can to do counteract the trend (and which a lot of companies already are doing): (more…)

9+ tips to improve your e-commerce conversion rate

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E-CommerceEconsultancy has conducted a small study of the factors that influence a customer’s purchase decision on e-commerce sites. The obtained results correspond to other studies as well as my personal experience and can lead to significant improvements of your conversion rate.

1) Delivery Costs

Which kind of delivery is preferred and how much it should cost was different for each person. There was, however, unanimity that the delivery costs should be displayed and transparent from the start of the purchase process. There is nothing more unpleasant for a consumer – and I’m speaking from personal experience – than discovering delivery costs at the end of the checkout. Indeed it makes little sense to put in place a last obstacle (i.e. additional costs) just before successfully closing a transaction. Common sense alone dictates not to do so. The only reason I can think of that would warrant withholding these extra costs is the intention to increase one’s margin a bit, but if higher delivery costs are necessary for that, one should, perhaps, reflect on one’s business model.

Ein Plus konnten auch die Sites verbuchen, die ab einem bestimmten Betrag Lieferung frei Haus anbieten. Alle Teilnehmer merkten an, dass sie dies sicherlich motivieren würde mehr auszugeben.

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